Hello Tabbatha.. Thank you for taking my order. You were so very kind and personal. My husband who is at St. Johns Nursing Home in Rochester NY has fallen exactly 30 times..{Thirty} times in a year and a half. Three of the falls have resulted in fractures. After I used your Non Skid Slippers, he has only fallen once in a 6 month period. I attribute this success to your company. We are so grateful..this is our third order. Some slippers have {disappeared} lately.. smile.
Thank you for your valuable product. Looking forward with anticipation for your catalogue.I ordered the Secure® Deluxe Arm Support Cushion from your company last Saturday, and they arrived today! My expectations are certainly exceeded, and I am well pleased with the promptness of the shipment. I am further impressed with the simplicity of the design and versatility of the arm rests themselves. My husband has ALS, and is presently about 90% paralyzed. We really needed wider arm rests for his commode chair and his manual wheel chair.
These support cushions will go on either arm of either his commode chair or his wheel chair, have a valley that cradles his arm and even a Velcro strap if necessary to keep the arm stationary. And the cover is removable and washable as necessary.
I just wanted to drop in and thank you for wonderful service and for a wonderful, and very affordable perfectly sensible product. You all are to be credited for your efforts to exceed expectations!Green Ridge Care Center
Please accept this note of appreciation for your great customer service to our facility needs. Your attention to our orders are always handled with your care and high level of responsibility in seeing the job through with follow up to insure our satisfaction. Since I have started ordering from Secure Personal Safety, the other staff also has been extremely happy with your products and service, and all would recommend your company readily.
Thank you for your care and consideration to our questions and the speed in which you answer inquiries and replace equipment for us. It is obvious that you and your company have our resident safety in mind at all times.Golden Living - La Porte
I just wanted you to know that since our facility has replaced our old alarms with the Secure P.A.D.S. Alarm II our falls have been reduced 63%. Our residents can no longer turn them off or remove them as they did with the other alarms. Thank you for such great products and great "fast" service. There were a few times I needed the alarms quickly and they were here the next day.
I thank you and our residents families thank you for making their loved ones safer.Algoma Long Term Care Unit
Troy, OH
Harlan, KY
Harlan Nursing Home
Harlan, KY
I just wanted to send you a testimony about the products PSC has sold our facility. We absolutely love so many things about your pressure alarms & self-releasing seat belts, so much that I almost don't know where to start.
I first saw these devises used at a sister facility of ours in Loveland, CO while I was attending a continuing education course in restorative nursing. I called your company and spoke with you to request some free sample products. I received 1 pressure pad kit (pressure pad & alarm) for a wheel chair and 1 for a bed. These products are awesome in so many ways.
For example, the prices for your pressure kits are so much better than our other vendors' products i.e. $74.99 (for the bed kit), and $54.99 for each chair kit and self-releasing seat belt. Also, these kits have the longest guarantee that I know of for any of these products. One of our vendors guarantee on just the pressure pad was only 90 days, so that fact alone puts PSC's product far ahead of the competition. The devices that we previously had been using cost our company approx. $130 and were only guaranteed for 90 days.
Moreover, I love that these devices are created so that we can attach them to the wheel Chair or bed (in places not easily assessable to a confused resident) and that they cannot be pulled apart or disabled without extreme force employed.
I say this because we have many residents with dementia, and these devices are created so that a confused resident will not be able to disable them so that we can get to them to meet their needs, and hence prevent falls and significant injury. No, these devices will not prevent all falls and injuries. However, since our confused residents are not able to disable your devices our staff is much more likely to be able to assist the resident and also prevent a fall.Greely, CO
The gait belts arrived at Grand View Manor yesterday. Myrna Hayes, PT Assistant and the Director of Nursing were very pleased with same. Myrna dropped one off at my house to bring here to Kings Regional Rehabilitation Centre today. I too am very pleased with it. We are accustomed to a 54" gait belt, so the additional 6" is evident, but I really like the little sliding loop to hold the extra material!
Looking great thus far. As far as Grand View Manor goes, I am hopeful that we will just return the defective gait belts to the other company and use the money to purchase from you. I am also hopeful that we will be able to purchase the belt for KRRC from you as well. We may actually combine our orders if it helps with the shipping.
Accolades to you and your company for being customer-satisfaction/quality driven!!!! You definitely went "above and beyond" to ensure that I had the most absolute correct information re: the product, and indeed, the product itself! It is indeed refreshing to deal with such a polite, respectful and caring person. Thanks so much Janet.
Looking forward to being in contact with you soon.
I forwarded the catalogue to our OT, as she is often looking for Fall Prevention/Management equipment.Maureen Eagle Aalders
Royal Care of Avon Park
